West Avenue 1.8m and 2.1m Snow Tipped Artificial Christmas Trees
AustraliaWest Avenue 1.8m and 2.1m Snow Tipped Artificial Christmas Trees
Reason for Recall / Hazard
TranslatedThe polystyrene artificial snow on the tips of the trees' branches may fall off.
Product Description & Identification
TranslatedReason / Defects: The polystyrene artificial snow on the tips of the trees' branches may fall off. Hazards: The artificial snow may pose a choking or suffocation hazard for young children, which can lead to severe injury or death. What to do: Consumers should dismantle the tree, wrap it in plastic and dispose of it along with any fallen polystyrene snow beads. Consumers should then contact Catch.com.au to be given a full refund. For more information, consumers can contact Catch.com.au at recalls@catch.com.au.
Affected Products
TranslatedWest Avenue 1.8m snow tipped artificial Christmas tree West Avenue 2.1m snow tipped artificial Christmas tree Artificial Christmas tree with painted white tips and artificial snow
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | f70da158-c479-4dac-898a-1943ba5b2533 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/west-avenue-18m-and-21m-snow-tipped-artificial-christmas-trees |
| Pub Date | Wed, 08 Dec 2021 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/West%20Avenue%20Snow%20Tipped%20Christmas%20Tree.png?itok=t3cAVx0o |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought West Avenue 1.8m and 2.1m Snow Tipped Artificial Christmas Trees?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Risk LevelDecorations, candles and novelties
- DistributionAustralia
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🚨 SAFETY ALERT: West Avenue 1.8m and 2.1m Snow Tipped Artificial Christmas Trees Check if your household is affected: https://therecallfile.com/recalls/west-avenue-1-8m-and-2-1m-snow-tipped-artificial-christmas-trees/AU-f70da158-c479-4dac-898a-1943ba5b2533
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