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West Avenue 1.8m and 2.1m Snow Tipped Artificial Christmas Trees

Name: West Avenue 1.8m and 2.1m Snow Tipped Artificial Christmas Trees
Brand: West
SKU: AU-f70da158-c479-4dac-898a-1943ba5b2533
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 8 de diciembre de 2021ID de Retiro: f70da158-c479-4dac-898a-1943ba5b2533Categoría: Productos de ConsumoPaís: Australia

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Motivo del Retiro / Peligro

The polystyrene artificial snow on the tips of the trees' branches may fall off.

Descripción del Producto e Identificación

Reason / Defects: The polystyrene artificial snow on the tips of the trees' branches may fall off. Hazards: The artificial snow may pose a choking or suffocation hazard for young children, which can lead to severe injury or death. What to do: Consumers should dismantle the tree, wrap it in plastic and dispose of it along with any fallen polystyrene snow beads. Consumers should then contact Catch.com.au to be given a full refund. For more information, consumers can contact Catch.com.au at recalls@catch.com.au.

Productos Afectados

West Avenue 1.8m snow tipped artificial Christmas tree West Avenue 2.1m snow tipped artificial Christmas tree Artificial Christmas tree with painted white tips and artificial snow

Additional Source Details

Field	Value
Guid › #text	f70da158-c479-4dac-898a-1943ba5b2533
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/west-avenue-18m-and-21m-snow-tipped-artificial-christmas-trees
Pub Date	Wed, 08 Dec 2021 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/West%20Avenue%20Snow%20Tipped%20Christmas%20Tree.png?itok=t3cAVx0o

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought West Avenue 1.8m and 2.1m Snow Tipped Artificial Christmas Trees?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Nivel de RiesgoDecorations, candles and novelties
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: West Avenue 1.8m and 2.1m Snow Tipped Artificial Christmas Trees

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