Home/Recalls/AU-110b1579-da0b-402d-a427-1db303979e20
Australia ProductsComputers, lapt...

Removable Foam Facial Interface for Oculus Quest 2 Virtual Reality Headsets

Published: June 6, 2021Recall ID: 110b1579-da0b-402d-a427-1db303979e20Category: generalCountry: Australia

Reason for Recall / Hazard

Substances normally present in the foam interface’s manufacturing process may cause skin irritation.

Product Description & Identification

Reason / Defects: Substances normally present in the foam interface’s manufacturing process may cause skin irritation. Hazards: Some users may experience non-allergic skin irritation (redness, bumps or swelling) where the Quest 2 foam interface rests on the face. This irritation is different from the normal pressure marks people sometimes experience after a VR session. What to do: Oculus is offering a free silicon cover to owners of Quest 2 headsets and Quest 2 Fit Packs purchased before 24 August 2021. Consumers should contact Oculus Support via https://support.oculus.com/1504463656600795 for assistance

Affected Products

Removable foam facial interface for Oculus Quest 2 virtual reality headsets Included with each Quest 2 headset and available separately as a replacement and in the Quest 2 Fit Pack. Purchased before 24 August 2021. ***This is an update to the notice dated 6 June 2021***

Additional Source Details

FieldValue
Guid › #text110b1579-da0b-402d-a427-1db303979e20
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/removable-foam-facial-interface-for-oculus-quest-2-virtual-reality-headsets
Pub DateSun, 06 Jun 2021 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Oculus%20Quest%202.png?itok=NvFKIupl

Overview

  • Risk LevelComputers, laptops and accessories
  • DistributionAustralia
Official Agency Alert