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Removable Foam Facial Interface for Oculus Quest 2 Virtual Reality Headsets

Name: Removable Foam Facial Interface for Oculus Quest 2 Virtual Reality Headsets
Brand: Removable
SKU: AU-110b1579-da0b-402d-a427-1db303979e20
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 6 de junio de 2021ID de Retiro: 110b1579-da0b-402d-a427-1db303979e20Categoría: Productos de ConsumoPaís: Australia

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Motivo del Retiro / Peligro

Substances normally present in the foam interface’s manufacturing process may cause skin irritation.

Descripción del Producto e Identificación

Reason / Defects: Substances normally present in the foam interface’s manufacturing process may cause skin irritation. Hazards: Some users may experience non-allergic skin irritation (redness, bumps or swelling) where the Quest 2 foam interface rests on the face. This irritation is different from the normal pressure marks people sometimes experience after a VR session. What to do: Oculus is offering a free silicon cover to owners of Quest 2 headsets and Quest 2 Fit Packs purchased before 24 August 2021. Consumers should contact Oculus Support via https://support.oculus.com/1504463656600795 for assistance

Productos Afectados

Removable foam facial interface for Oculus Quest 2 virtual reality headsets Included with each Quest 2 headset and available separately as a replacement and in the Quest 2 Fit Pack. Purchased before 24 August 2021. ***This is an update to the notice dated 6 June 2021***

Additional Source Details

Field	Value
Guid › #text	110b1579-da0b-402d-a427-1db303979e20
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/removable-foam-facial-interface-for-oculus-quest-2-virtual-reality-headsets
Pub Date	Sun, 06 Jun 2021 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Oculus%20Quest%202.png?itok=NvFKIupl

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Removable Foam Facial Interface for Oculus Quest 2 Virtual Reality Headsets?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Nivel de RiesgoComputers, laptops and accessories
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Removable Foam Facial Interface for Oculus Quest 2 Virtual Reality Headsets

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https://therecallfile.com/es/recalls/removable-foam-facial-interface-for-oculus-quest-2-virtual-reality-hea/AU-110b1579-da0b-402d-a427-1db303979e20

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Removable Foam Facial Interface for Oculus Quest 2 Virtual Reality Headsets