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MS-30 solar inverters (updated)

Published: December 14, 2023Recall ID: cf1f49be-7502-4d70-81f7-f14b3332e7f0Category: generalCountry: Australia

Reason for Recall / Hazard

The inverters have been supplied with an AC plug that does not comply with requirements of the relevant electrical safety standard. The AC plug can be removed without the use of a tool and expose consumers to live terminals.

Product Description & Identification

Reason / Defects: The inverters have been supplied with an AC plug that does not comply with requirements of the relevant electrical safety standard. The AC plug can be removed without the use of a tool and expose consumers to live terminals. Hazards: There is a risk of serious injury or death from electric shock if consumers remove the AC plug and access the live terminals. What to do: Consumers must not attempt to remove the AC plug on the inverter. Consumers should switch off the inverter at the: “INVERTER A.C. ISOLATOR” switch (if there is one installed adjacent to the inverter) and “MAIN SWITCH (INVERTER SUPPLY)” on the switchboard. Contact the Goodwe Recall Team at support@goodwerecall.com.au or by phone on 1300 508 449 (8:00 am - 5:00 pm, Monday to Friday) to arrange for the permanent securement of the AC connector so it cannot be removed without a tool. For more information visit Goodwe Australia's dedicated recall website: www.goodwerecall.com.au

Affected Products

Recall updated: 24 July 2024 - revised traders list; updated supplier contact details; removed (3) affected models added on 8 July 2024. Goodwe MS-30 solar inverters with model numbers: GW5000-MS-30 GW6000-MS-30 GW8500-MS-30 GW10K-MS-30 Model numbers are located on the side of the inverter.

Additional Source Details

FieldValue
Guid › #textcf1f49be-7502-4d70-81f7-f14b3332e7f0
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/recalls/ms-30-solar-inverters-updated
Pub DateThu, 14 Dec 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Goodwe%20Solar%20inverter%20MS-30_3.png?itok=lkvNesns

Overview

  • Risk LevelPower supply and storage
  • DistributionAustralia
Official Agency Alert