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NHTSASTEERING

Mack Trucks, Inc. - Incorrect Heat Treatment Can Cause Tie Rod Failure

Published: July 2, 2024Recall ID: 24V504000Category: vehiclesCountry: US

Reason for Recall / Hazard

The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.

Product Description & Identification

Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.

Affected Products

Incorrect Heat Treatment Can Cause Tie Rod Failure

Additional Source Details

FieldValue
SubjectIncorrect Heat Treatment Can Cause Tie Rod Failure
Nhtsa id24V504000
ComponentSTEERING
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24V504000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerMack Trucks, Inc.
Defect summaryMack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.
Completion rate96.61
Corrective actionDealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.
Consequence summaryThe ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.
Mfr campaign numberSC0468
Potentially affected59
Report received date2024-07-02T00:00:00.000
Fire risk when parkedNo

Overview

  • Recalling FirmMack Trucks, Inc.
  • Risk LevelSTEERING
Official Agency Alert