NHTSAPOWER TRAIN
General Motors, LLC - Incorrect Software in Transmission Control Module
Published: November 7, 2024Recall ID: 24V839000Category: vehiclesCountry: US
Reason for Recall / Hazard
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Product Description & Identification
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Affected Products
Incorrect Software in Transmission Control Module
Additional Source Details
| Field | Value |
|---|---|
| Subject | Incorrect Software in Transmission Control Module |
| Nhtsa id | 24V839000 |
| Component | POWER TRAIN |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V839000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | General Motors, LLC |
| Defect summary | General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction. |
| Completion rate | 65.36 |
| Corrective action | Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620. |
| Consequence summary | Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash. |
| Mfr campaign number | N242471620 |
| Potentially affected | 77824 |
| Report received date | 2024-11-07T00:00:00.000 |
| Fire risk when parked | No |