Anker SoundCore Bluetooth speaker (updated)
Reason for Recall / Hazard
A short circuit in the battery can cause the speaker to overheat.
Product Description & Identification
Reason / Defects: A short circuit in the battery can cause the speaker to overheat. Hazards: There is a risk of a serious injury and/or property damage if the speaker overheats and catches fire. A fire has occurred resulting in burn injuries and property damage. What to do: Consumers should stop using their speaker immediately. Consumers should check their serial number to determine if they have recalled speaker. If recalled, consumers should dispose of affected speakers in accordance with local requirements. Consumers can contact their local council about e-waste disposal or find their closest e-waste collection service at the RecyclingNearYou website . Customers should not throw the product in the rubbish, home recycling, or non-approved recycling boxes found at retail and home improvement stores, as this is a fire hazard. Confirmation of disposal will be sought prior to processing a replacement. Consumers will be provided with a replacement speaker. Consumers will be required to provide proof of purchase or ownership and confirmation that the battery backup has been disconnected to receive a remedy. For more information, consumers can contact Anker via email at support@anker.com
Affected Products
Updated recall notice: 31 July 2024 - incident has occurred involving product. Anker SoundCore v1 Portable wireless Bluetooth speaker. Compatible with iPhone, Samsung and other phone brands.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 806bbeb6-08ad-4c06-8945-cd909b7680e1 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/anker-soundcore-bluetooth-speaker-updated |
| Pub Date | Mon, 15 Jul 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Anker%20SoundCore%20v1.png?itok=3jZKl6Jr |
Overview
- Risk Level["Lithium-ion batteries","Smart and interconnected devices","Home electrical appliances"]
- DistributionAustralia