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18m extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01)

Name: 18m extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01)
Brand: 18m
SKU: AU-ff3e394b-2ce8-4ab5-a263-ebbb76c05608
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: March 31, 2026Recall ID: ff3e394b-2ce8-4ab5-a263-ebbb76c05608Category: Consumer ProductsCountry: Australia

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Reason for Recall / Hazard

The 18m orange extension cord can arc internally if the conductors break resulting in overheating and sparking.

Product Description & Identification

Reason / Defects: The 18m orange extension cord can arc internally if the conductors break resulting in overheating and sparking. Hazards: Risk of serious injury from burns or property damage if the extension cord overheats or sparks. Incidents resulting in injury have occurred. What to do: Stop using the 18m orange extension cord immediately and remove it from the Vax bagged backpack vacuum. Contact Techtronic Industries for more information and instructions on how to destroy the cord and receive a voucher to purchase a replacement cord. Do not return the cord to your place of purchase. The Vax Bagged backpack vacuum cleaner unit is not being recalled and can be used without the 18m extension cord. Contact Techtronic Industries Australia Pty Ltd Call: 1300 859 017 Email: customerservice@ttibrands.com.au Visit: https://www.vax.com.au/safety-notifications

Affected Products

18m orange extension cord sold with Vax Bagged backpack vacuum cleaner (VXCB-01). Please note, only the extension cord is being recalled, the Vax Bagged backpack vacuum cleaner unit is not being recalled. The extension cord was not sold separately.

Additional Source Details

Field	Value
Guid › #text	ff3e394b-2ce8-4ab5-a263-ebbb76c05608
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/18m-extension-cord-sold-with-vax-bagged-backpack-vacuum-cleaner-vxcb-01
Pub Date	Tue, 31 Mar 2026 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Extension%20cord.jpg?itok=pNPapM4i

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought 18m extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

Risk Level["Power supply and storage","Home electrical appliances"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

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🚨 SAFETY ALERT: 18m extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01)

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https://therecallfile.com/recalls/18m-extension-cord-sold-with-vax-bagged-backpack-vacuum-cleaner-vxcb-0/AU-ff3e394b-2ce8-4ab5-a263-ebbb76c05608

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18m extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01)