18m extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01)
18m extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01)
Grund für den Rückruf / Gefahr
TranslatedThe 18m orange extension cord can arc internally if the conductors break resulting in overheating and sparking.
Produktbeschreibung & Identifikation
TranslatedReason / Defects: The 18m orange extension cord can arc internally if the conductors break resulting in overheating and sparking. Hazards: Risk of serious injury from burns or property damage if the extension cord overheats or sparks. Incidents resulting in injury have occurred. What to do: Stop using the 18m orange extension cord immediately and remove it from the Vax bagged backpack vacuum. Contact Techtronic Industries for more information and instructions on how to destroy the cord and receive a voucher to purchase a replacement cord. Do not return the cord to your place of purchase. The Vax Bagged backpack vacuum cleaner unit is not being recalled and can be used without the 18m extension cord. Contact Techtronic Industries Australia Pty Ltd Call: 1300 859 017 Email: customerservice@ttibrands.com.au Visit: https://www.vax.com.au/safety-notifications
Betroffene Produkte
Translated18m orange extension cord sold with Vax Bagged backpack vacuum cleaner (VXCB-01). Please note, only the extension cord is being recalled, the Vax Bagged backpack vacuum cleaner unit is not being recalled. The extension cord was not sold separately.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | ff3e394b-2ce8-4ab5-a263-ebbb76c05608 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/18m-extension-cord-sold-with-vax-bagged-backpack-vacuum-cleaner-vxcb-01 |
| Pub Date | Tue, 31 Mar 2026 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Extension%20cord.jpg?itok=pNPapM4i |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought 18m extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Prüfen Sie weitere Produkte in Ihrem Haushalt
Kostenlose ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Übersicht
- Risikostufe["Power supply and storage","Home electrical appliances"]
- DistributionAustralia
📢 Warnung teilen
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: 18m extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01) Check if your household is affected: https://therecallfile.com/de/recalls/18m-extension-cord-sold-with-vax-bagged-backpack-vacuum-cleaner-vxcb-0/AU-ff3e394b-2ce8-4ab5-a263-ebbb76c05608
Alarm-Liste abonnieren
Erhalten Sie sofortige E-Mail-Benachrichtigungen bei kritischen Produktrückrufen.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.