Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards
USSienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards
Motif du rappel / Danger
TranslatedThe ceramic tower heater's cord and plug can overheat when in use, posing fire and burn hazards.
Description du produit & Identification
TranslatedThis recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America). The heaters are black with an automatic shutoff and two heat settings. The model number HPQ15G-M can be found on the silver ETL label on the bottom of the heater. The heaters are 18 inches tall.
Produits concernés
TranslatedWarmWave and Hunter Oscillating Ceramic Tower Heaters
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Sienhua-Group-Recalls-WarmWave-and-Hunter-Ceramic-Tower-Heaters-Due-to-Fire-and-Burn-Hazards |
| Title | Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledWarmWave18_58in1500_WattOscillatingCeramicTowerHeater_0.PNG |
| Images › 1 › Caption | Recalled WarmWave 18.58 in. 1500-Watt Oscillating Ceramic Tower Heater |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/RecalledHunter18_58in1500_WattOscillatingCeramicTowerHeater_0.PNG |
| Images › 2 › Caption | Recalled Hunter 18.58 in. 1,500-Watt Oscillating Ceramic Tower Heater |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Modelnumberlocation_0.PNG |
| Images › 3 › Caption | Model number location |
| Hazards › Name | The ceramic tower heater's cord and plug can overheat when in use, posing fire and burn hazards. |
| Injuries › Name | The firm has received eight customer reports of fire at the plug or cord and dozens of customer reports of the plug or cord overheating. There have been no reports of injury or death and one report of minor property damage. |
| Products › Name | WarmWave and Hunter Oscillating Ceramic Tower Heaters |
| Products › Number Of Units | About 580,000 (In addition, about 37,580 in Canada) |
| Recall I D | 9334 |
| Remedies › Name | Consumers should immediately stop using the recalled heaters, unplug the unit, and follow the instructions online at (www.homeproductservice.com/recall) on how to properly sever the electrical cord to make the unit unusable, and contact the distributor, Sienhua Group (North America), to receive a prorated refund. |
| Retailers › Name | Home Depot stores nationwide and online at Amazon.com, eBay, and other websites from September 2013 through February 2022 for about $30 to $40 depending on when purchased. |
| Recall Date | 2022-06-16T00:00:00 |
| Description | This recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America). The heaters are black with an automatic shutoff and two heat settings. The model number HPQ15G-M can be found on the silver ETL label on the bottom of the heater. The heaters are 18 inches tall. |
| Distributors › Name | Sienhua Group (North America) Inc., of Arlington, Texas |
| Recall Number | 22168 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/warmwave-and-hunter-oscillating-ceramic-tower-heaters-recalled-due-fire-hazard |
| Consumer Contact | Sienhua Group at 800-267-7857 Monday through Friday from 9 a.m. ET to 5 p.m. ET; via email at 18inCeramicHeaterRecall@gmail.com; or online at www.homeproductservice.com/recall for more information. |
| Last Publish Date | 2022-06-16T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards Check if your household is affected: https://therecallfile.com/fr/recalls/sienhua-group-recalls-warmwave-and-hunter-ceramic-tower-heaters-due-to/CPSC-22168
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