CPSCGeneral Alert

Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards

Name: Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards
Brand: Sienhua Group
SKU: CPSC-22168
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: June 16, 2022Recall ID: 22168Category: generalCountry: US

Reason for Recall / Hazard

The ceramic tower heater's cord and plug can overheat when in use, posing fire and burn hazards.

Product Description & Identification

This recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America). The heaters are black with an automatic shutoff and two heat settings. The model number HPQ15G-M can be found on the silver ETL label on the bottom of the heater. The heaters are 18 inches tall.

Affected Products

WarmWave and Hunter Oscillating Ceramic Tower Heaters

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2022/Sienhua-Group-Recalls-WarmWave-and-Hunter-Ceramic-Tower-Heaters-Due-to-Fire-and-Burn-Hazards
Title	Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/RecalledWarmWave18_58in1500_WattOscillatingCeramicTowerHeater_0.PNG
Images › 1 › Caption	Recalled WarmWave 18.58 in. 1500-Watt Oscillating Ceramic Tower Heater
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/RecalledHunter18_58in1500_WattOscillatingCeramicTowerHeater_0.PNG
Images › 2 › Caption	Recalled Hunter 18.58 in. 1,500-Watt Oscillating Ceramic Tower Heater
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Modelnumberlocation_0.PNG
Images › 3 › Caption	Model number location
Hazards › Name	The ceramic tower heater's cord and plug can overheat when in use, posing fire and burn hazards.
Injuries › Name	The firm has received eight customer reports of fire at the plug or cord and dozens of customer reports of the plug or cord overheating. There have been no reports of injury or death and one report of minor property damage.
Products › Name	WarmWave and Hunter Oscillating Ceramic Tower Heaters
Products › Number Of Units	About 580,000 (In addition, about 37,580 in Canada)
Recall I D	9334
Remedies › Name	Consumers should immediately stop using the recalled heaters, unplug the unit, and follow the instructions online at (www.homeproductservice.com/recall) on how to properly sever the electrical cord to make the unit unusable, and contact the distributor, Sienhua Group (North America), to receive a prorated refund.
Retailers › Name	Home Depot stores nationwide and online at Amazon.com, eBay, and other websites from September 2013 through February 2022 for about $30 to $40 depending on when purchased.
Recall Date	2022-06-16T00:00:00
Description	This recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America). The heaters are black with an automatic shutoff and two heat settings. The model number HPQ15G-M can be found on the silver ETL label on the bottom of the heater. The heaters are 18 inches tall.
Distributors › Name	Sienhua Group (North America) Inc., of Arlington, Texas
Recall Number	22168
Remedy Options › Option	Refund
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/warmwave-and-hunter-oscillating-ceramic-tower-heaters-recalled-due-fire-hazard
Consumer Contact	Sienhua Group at 800-267-7857 Monday through Friday from 9 a.m. ET to 5 p.m. ET; via email at 18inCeramicHeaterRecall@gmail.com; or online at www.homeproductservice.com/recall for more information.
Last Publish Date	2022-06-16T00:00:00
Manufacturer Countries › Country	China

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Recall Hazard Severity

Caution (Class III)

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Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards