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CPSCGeneral Alert

Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and ...

Published: June 16, 2022Recall ID: 22168Category: generalCountry: US

Reason for Recall / Hazard

The ceramic tower heater's cord and plug can overheat when in use, posing fire and burn hazards.

Product Description & Identification

This recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America). The heaters are black with an automatic shutoff and two heat settings. The model number HPQ15G-M can be found on the silver ETL label on the bottom of the heater. The heaters are 18 inches tall.

Affected Products

WarmWave and Hunter Oscillating Ceramic Tower Heaters

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2022/Sienhua-Group-Recalls-WarmWave-and-Hunter-Ceramic-Tower-Heaters-Due-to-Fire-and-Burn-Hazards
TitleSienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/RecalledWarmWave18_58in1500_WattOscillatingCeramicTowerHeater_0.PNG
Images › 1 › CaptionRecalled WarmWave 18.58 in. 1500-Watt Oscillating Ceramic Tower Heater
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/RecalledHunter18_58in1500_WattOscillatingCeramicTowerHeater_0.PNG
Images › 2 › CaptionRecalled Hunter 18.58 in. 1,500-Watt Oscillating Ceramic Tower Heater
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Modelnumberlocation_0.PNG
Images › 3 › CaptionModel number location
Hazards › NameThe ceramic tower heater's cord and plug can overheat when in use, posing fire and burn hazards.
Injuries › NameThe firm has received eight customer reports of fire at the plug or cord and dozens of customer reports of the plug or cord overheating. There have been no reports of injury or death and one report of minor property damage.
Products › NameWarmWave and Hunter Oscillating Ceramic Tower Heaters
Products › Number Of UnitsAbout 580,000 (In addition, about 37,580 in Canada)
Recall I D9334
Remedies › NameConsumers should immediately stop using the recalled heaters, unplug the unit, and follow the instructions online at (www.homeproductservice.com/recall) on how to properly sever the electrical cord to make the unit unusable, and contact the distributor, Sienhua Group (North America), to receive a prorated refund.
Retailers › NameHome Depot stores nationwide and online at Amazon.com, eBay, and other websites from September 2013 through February 2022 for about $30 to $40 depending on when purchased.
Recall Date2022-06-16T00:00:00
DescriptionThis recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America). The heaters are black with an automatic shutoff and two heat settings. The model number HPQ15G-M can be found on the silver ETL label on the bottom of the heater. The heaters are 18 inches tall.
Distributors › NameSienhua Group (North America) Inc., of Arlington, Texas
Recall Number22168
Remedy Options › OptionRefund
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/warmwave-and-hunter-oscillating-ceramic-tower-heaters-recalled-due-fire-hazard
Consumer ContactSienhua Group at 800-267-7857 Monday through Friday from 9 a.m. ET to 5 p.m. ET; via email at 18inCeramicHeaterRecall@gmail.com; or online at www.homeproductservice.com/recall for more information.
Last Publish Date2022-06-16T00:00:00
Manufacturer Countries › CountryChina