Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
USAnker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
Recalling Firm: Anker Innovations Limited, of Hong Kong, China
Motif du rappel / Danger
TranslatedThe lithium-ion battery in the power banks can overheat, posing fire and burn hazards.
Description du produit & Identification
TranslatedThis recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.
Produits concernés
TranslatedAnker Power Banks
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations |
| Title | Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/anker-1.png |
| Images › 1 › Caption | Recalled Anker Power Bank A1642 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/anker-2.png |
| Images › 2 › Caption | Recalled Anker Power Bank A1647 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/anker-3.png |
| Images › 3 › Caption | Recalled Anker Power Bank A1652 |
| Hazards › Name | The lithium-ion battery in the power banks can overheat, posing fire and burn hazards. |
| Injuries › Name | The firm has received 28 reports of incidents of the batteries overheating, exploding, and the power bank catching on fire. Two injuries which included first and second degree burns to the consumer's hands have been reported. |
| Products › Name | Anker Power Banks |
| Products › Number Of Units | About 2,100 |
| Recall I D | 10067 |
| Remedies › Name | Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state regulations. |
| Retailers › Name | Best Buy, Target, NEXT TRADING SAS, C2 Wireless and K Spider Inc. stores nationwide, and online at Amazon.com, ebay.com, AAliExpress.com, and Walmart.com, from January 2024 through July 2024 for between $40 and $60. |
| Recall Date | 2024-10-17T00:00:00 |
| Description | This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank. |
| Recall Number | 25011 |
| Manufacturers › Name | Anker Innovations Limited, of Hong Kong, China |
| Remedy Options › Option | Replace |
| Consumer Contact | Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or at www.anker.com and click on "Product Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2024-10-17T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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