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CPSCGeneral Alert

Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations

Published: October 17, 2024Recall ID: 25011Category: generalCountry: US

Reason for Recall / Hazard

The lithium-ion battery in the power banks can overheat, posing fire and burn hazards.

Product Description & Identification

This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.

Affected Products

Anker Power Banks

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations
TitleAnker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/anker-1.png
Images › 1 › CaptionRecalled Anker Power Bank A1642
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/anker-2.png
Images › 2 › CaptionRecalled Anker Power Bank A1647
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/anker-3.png
Images › 3 › CaptionRecalled Anker Power Bank A1652
Hazards › NameThe lithium-ion battery in the power banks can overheat, posing fire and burn hazards.
Injuries › NameThe firm has received 28 reports of incidents of the batteries overheating, exploding, and the power bank catching on fire. Two injuries which included first and second degree burns to the consumer's hands have been reported.
Products › NameAnker Power Banks
Products › Number Of UnitsAbout 2,100
Recall I D10067
Remedies › NameConsumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state regulations.
Retailers › NameBest Buy, Target, NEXT TRADING SAS, C2 Wireless and K Spider Inc. stores nationwide, and online at Amazon.com, ebay.com, AAliExpress.com, and Walmart.com, from January 2024 through July 2024 for between $40 and $60.
Recall Date2024-10-17T00:00:00
DescriptionThis recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.
Recall Number25011
Manufacturers › NameAnker Innovations Limited, of Hong Kong, China
Remedy Options › OptionReplace
Consumer ContactAnker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or at www.anker.com and click on "Product Recalls" at the bottom of the page for more information.
Last Publish Date2024-10-17T00:00:00
Manufacturer Countries › CountryChina

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Overview

  • Recalling FirmAnker Innovations Limited, of Hong Kong, China
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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