CPSCGeneral Alert

Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations

Name: Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
Brand: Anker Innovations Limited, of Hong Kong, China
SKU: CPSC-25011
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 17. Oktober 2024Rückruf-ID: 25011Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The lithium-ion battery in the power banks can overheat, posing fire and burn hazards.

Produktbeschreibung & Identifikation

This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.

Betroffene Produkte

Anker Power Banks

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations
Title	Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/anker-1.png
Images › 1 › Caption	Recalled Anker Power Bank A1642
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/anker-2.png
Images › 2 › Caption	Recalled Anker Power Bank A1647
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/anker-3.png
Images › 3 › Caption	Recalled Anker Power Bank A1652
Hazards › Name	The lithium-ion battery in the power banks can overheat, posing fire and burn hazards.
Injuries › Name	The firm has received 28 reports of incidents of the batteries overheating, exploding, and the power bank catching on fire. Two injuries which included first and second degree burns to the consumer's hands have been reported.
Products › Name	Anker Power Banks
Products › Number Of Units	About 2,100
Recall I D	10067
Remedies › Name	Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state regulations.
Retailers › Name	Best Buy, Target, NEXT TRADING SAS, C2 Wireless and K Spider Inc. stores nationwide, and online at Amazon.com, ebay.com, AAliExpress.com, and Walmart.com, from January 2024 through July 2024 for between $40 and $60.
Recall Date	2024-10-17T00:00:00
Description	This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.
Recall Number	25011
Manufacturers › Name	Anker Innovations Limited, of Hong Kong, China
Remedy Options › Option	Replace
Consumer Contact	Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or at www.anker.com and click on "Product Recalls" at the bottom of the page for more information.
Last Publish Date	2024-10-17T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Rückrufendes UnternehmenAnker Innovations Limited, of Hong Kong, China

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Anker Innovations Limited, of Hong Kong, China - Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations

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https://therecallfile.com/de/recalls/anker-power-banks-recalled-due-to-fire-and-burn-hazards-manufactured-b/CPSC-25011

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