CPSCGeneral Alert

Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation

Name: Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation
Brand: Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius
SKU: CPSC-14129
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 12 de marzo de 2014ID de Retiro: 14129Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.

Descripción del Producto e Identificación

This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.

Productos Afectados

Wireless activity-tracking wristband

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2014/Fitbit-Recalls-Force-Activity-Tracking-Wristband
Title	Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation
Images › U R L	https://www.cpsc.gov/s3fs-public/Recall.2014.14129.114129FitbitForceLARGE.jpg
Images › Caption	Fitbit Force activity-tracking wristband
Hazards › Name	Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.
Injuries › Name	The firm has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering.
Products › Name	Wireless activity-tracking wristband
Products › Type	Exercise
Products › Category I D	68363
Products › Number Of Units	About 1,000,000 in the U.S. and about 28,000 in Canada
Recall I D	1638
Remedies › Name	Consumers should contact Fitbit for a full refund.
Importers › Name	Fitbit Inc., of San Francisco
Retailers › Name	AT&T, Best Buy, Brookstone, Dick's Sporting Goods, Radio Shack, REI, Sports Authority, Target and other stores nationwide, and online at Amazon.com and Fitbit.com from October 2013 to February 2014 for about $130.
Recall Date	2014-03-12T00:00:00
Description	This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.
Distributors › Name	Fitbit Inc., of San Francisco
Recall Number	14129
Manufacturers › Name	Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius
Remedy Options › Option	Refund
Inconjunctions › U R L	https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/38259r-eng.php
Consumer Contact	Fitbit, toll-free at (888) 656-6381 from M-F 8 a.m. to 5 p.m. ET or online at www.fitbit.com and click on Recall/Safety Info on the right side of the page next to Terms of Use for more information.
Last Publish Date	2016-01-08T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Empresa ResponsableFlextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius - Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation

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Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation