Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation
USFitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation
Recalling Firm: Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius
Grund für den Rückruf / Gefahr
TranslatedUsers can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.
Betroffene Produkte
TranslatedWireless activity-tracking wristband
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2014/Fitbit-Recalls-Force-Activity-Tracking-Wristband |
| Title | Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14129.114129FitbitForceLARGE.jpg |
| Images › Caption | Fitbit Force activity-tracking wristband |
| Hazards › Name | Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker. |
| Injuries › Name | The firm has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering. |
| Products › Name | Wireless activity-tracking wristband |
| Products › Type | Exercise |
| Products › Category I D | 68363 |
| Products › Number Of Units | About 1,000,000 in the U.S. and about 28,000 in Canada |
| Recall I D | 1638 |
| Remedies › Name | Consumers should contact Fitbit for a full refund. |
| Importers › Name | Fitbit Inc., of San Francisco |
| Retailers › Name | AT&T, Best Buy, Brookstone, Dick's Sporting Goods, Radio Shack, REI, Sports Authority, Target and other stores nationwide, and online at Amazon.com and Fitbit.com from October 2013 to February 2014 for about $130. |
| Recall Date | 2014-03-12T00:00:00 |
| Description | This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port. |
| Distributors › Name | Fitbit Inc., of San Francisco |
| Recall Number | 14129 |
| Manufacturers › Name | Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/38259r-eng.php |
| Consumer Contact | Fitbit, toll-free at (888) 656-6381 from M-F 8 a.m. to 5 p.m. ET or online at www.fitbit.com and click on Recall/Safety Info on the right side of the page next to Terms of Use for more information. |
| Last Publish Date | 2016-01-08T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenFlextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius
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🚨 SAFETY ALERT: Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius - Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation Check if your household is affected: https://therecallfile.com/de/recalls/fitbit-recalls-force-activity-tracking-wristband-due-to-risk-of-skin-i/CPSC-14129
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