Home/Recalls/CPSC-14129
CPSCGeneral Alert

Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation

Published: March 12, 2014Recall ID: 14129Category: generalCountry: US

Reason for Recall / Hazard

Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.

Product Description & Identification

This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.

Affected Products

Wireless activity-tracking wristband

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2014/Fitbit-Recalls-Force-Activity-Tracking-Wristband
TitleFitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation
Images › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14129.114129FitbitForceLARGE.jpg
Images › CaptionFitbit Force activity-tracking wristband
Hazards › NameUsers can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.
Injuries › NameThe firm has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering.
Products › NameWireless activity-tracking wristband
Products › TypeExercise
Products › Category I D68363
Products › Number Of UnitsAbout 1,000,000 in the U.S. and about 28,000 in Canada
Recall I D1638
Remedies › NameConsumers should contact Fitbit for a full refund.
Importers › NameFitbit Inc., of San Francisco
Retailers › NameAT&T, Best Buy, Brookstone, Dick's Sporting Goods, Radio Shack, REI, Sports Authority, Target and other stores nationwide, and online at Amazon.com and Fitbit.com from October 2013 to February 2014 for about $130.
Recall Date2014-03-12T00:00:00
DescriptionThis recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.
Distributors › NameFitbit Inc., of San Francisco
Recall Number14129
Manufacturers › NameFlextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius
Remedy Options › OptionRefund
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/38259r-eng.php
Consumer ContactFitbit, toll-free at (888) 656-6381 from M-F 8 a.m. to 5 p.m. ET or online at www.fitbit.com and click on Recall/Safety Info on the right side of the page next to Terms of Use for more information.
Last Publish Date2016-01-08T00:00:00
Manufacturer Countries › CountryChina

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Overview

  • Recalling FirmFlextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius - Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation

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