ZF North America, Inc. - Control Arm May Crack Subframe During Installation
USZF North America, Inc. - Control Arm May Crack Subframe During Installation
Recalling Firm: ZF North America, Inc.
Reason for Recall / Hazard
TranslatedA cracked subframe may damage the front axle carrier and cause a loss of vehicle handling and control, increasing the risk of a crash.
Product Description & Identification
TranslatedZF North America, Inc. (ZF) is recalling certain Lemförder track control arms with part number 38526 01, and TRW track control arms with part number JTC 1619. The bush inner sleeve may be too short, which can cause excessive compression of the track control arm and crack the subframe during installation.
Affected Products
TranslatedControl Arm May Crack Subframe During Installation
Additional Source Details
| Field | Value |
|---|---|
| Subject | Control Arm May Crack Subframe During Installation |
| Nhtsa id | 25E020000 |
| Component | SUSPENSION |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25E020000 |
| Recall link › Description | Go to Recall |
| Recall type | Equipment |
| Do not drive | No |
| Manufacturer | ZF North America, Inc. |
| Defect summary | ZF North America, Inc. (ZF) is recalling certain Lemförder track control arms with part number 38526 01, and TRW track control arms with part number JTC 1619. The bush inner sleeve may be too short, which can cause excessive compression of the track control arm and crack the subframe during installation. |
| Completion rate | 61.45 |
| Corrective action | ZF will work with dealers and distributors to inspect and if necessary, replace the bushing, subframe, and/or track control arm, free of charge. Owner notification letters were mailed May 7, 2025. Owners may contact ZF customer service at 1-734-416-6200. |
| Consequence summary | A cracked subframe may damage the front axle carrier and cause a loss of vehicle handling and control, increasing the risk of a crash. |
| Mfr campaign number | NR (Not Reported) |
| Potentially affected | 275 |
| Report received date | 2025-03-19T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought ZF North America, Inc. - Control Arm May Crack Subframe During Installation?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Recalling FirmZF North America, Inc.
- Risk LevelSUSPENSION
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