XCY (sold on TEMU) – Headlights for Crocs shoes
AustraliaXCY (sold on TEMU) – Headlights for Crocs shoes
Reason for Recall / Hazard
TranslatedThe product does not comply with the mandatory standards for products containing button/coin batteries . The button/coin batteries are not adequately secured and are accessible to young children. The product does not include the required warning information.
Product Description & Identification
TranslatedReason / Defects: The product does not comply with the mandatory standards for products containing button/coin batteries . The button/coin batteries are not adequately secured and are accessible to young children. The product does not include the required warning information. Hazards: There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button/coin batteries and swallow them or place them inside their body. Severe or fatal injuries can happen in 2 hours or less. What to do: Consumers should stop using the products immediately and place out of reach of children. Consumers should dispose of the product, take a photograph and send the photo to the seller for a full refund. To submit your photograph or for more information, contact https://www.temu.com/support-center.html or email 2106561422@qq.com
Affected Products
Translated2 pack of Crocs shoe headlights in 6 colours: black, pink, white, blue, green and red.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | e37e9802-0afa-4cd4-b605-56b1960855da |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/recalls/xcy-sold-on-temu-%E2%80%93-headlights-for-crocs-shoes |
| Pub Date | Fri, 13 Sep 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Croc%20lights.jpg?itok=ts_w_cd7 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought XCY (sold on TEMU) – Headlights for Crocs shoes?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: XCY (sold on TEMU) – Headlights for Crocs shoes Check if your household is affected: https://therecallfile.com/recalls/xcy-sold-on-temu-headlights-for-crocs-shoes/AU-e37e9802-0afa-4cd4-b605-56b1960855da
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