WATERL<SS Regimen Pack for Fine or Oily Hair
AustraliaWATERL<SS Regimen Pack for Fine or Oily Hair
Reason for Recall / Hazard
TranslatedBenzene has been detected in certain batches of the product. Benzene is not an ingredient in the product.
Product Description & Identification
TranslatedReason / Defects: Benzene has been detected in certain batches of the product. Benzene is not an ingredient in the product. Hazards: Exposure to benzene can be linked to adverse health effects depending on the level and duration of exposure. Benzene is classified as a carcinogen (substance that could potentially cause cancer). What to do: Consumers should stop using the product and dispose of it safely. Consumers should contact Procter and Gamble Australia to request a refund. For more information, please contact the Consumer Care Team by phone on 1800 028 280 (Monday to Friday, 9am - 6pm AEST) or visit https://www.waterlesshaircare.com.
Affected Products
TranslatedWATERL The Regimen Pack contains a dry shampoo 29g, a dry conditioner 28g and fragrance mist 37g. Batch numbers: 92856429M1 92856429M2 92856429M3 92976429L1 92976429L2 92976429P2 92976429Q1
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 79795844-d146-4247-ae0c-cd600b958021 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/waterl |
| Pub Date | Thu, 23 Dec 2021 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/WATERLESS%20Regimen%20Pack%20for%20Fine%20or%20Oily%20Hair.png?itok=OTFqbV35 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought WATERL<SS Regimen Pack for Fine or Oily Hair?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelPersonal care products
- DistributionAustralia
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🚨 SAFETY ALERT: WATERL<SS Regimen Pack for Fine or Oily Hair Check if your household is affected: https://therecallfile.com/recalls/waterl-ss-regimen-pack-for-fine-or-oily-hair/AU-79795844-d146-4247-ae0c-cd600b958021
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