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Volcom – Various youth sized hooded towels (updated)

Published: August 23, 2024Recall ID: 00beb3d3-3d35-4fd8-8be4-bfcf86493154Category: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

These products don’t comply with the mandatory standard for nightwear for children . The products do not have the required fire hazard label.

Product Description & Identification

Reason / Defects: These products don’t comply with the mandatory standard for nightwear for children . The products do not have the required fire hazard label. Hazards: There is a risk of serious burn injuries if exposed to a heat or flame source. Consumers may not be aware of this hazard. What to do: Consumers should stop using the towels immediately. Consumers should contact Volcom on anz.customerservice@boardriders.com or by phone on 1300 650 905 to arrange to return the product for a full refund or replacement product.

Affected Products

Volcom branded youth hooded towels: • Stone Hooded Towel Youth - F6702100 • Stone Changing Towel - VMXX080YYW • Surf Vitals Changing Towel - F6712203 • Stone Changing Towel - VMXX040YYW Available in black, limeade, military navy, black grey and navy combo.

Additional Source Details

FieldValue
Guid › #text00beb3d3-3d35-4fd8-8be4-bfcf86493154
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/volcom-%E2%80%93-various-youth-sized-hooded-towels-updated
Pub DateFri, 23 Aug 2024 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Stone%20Changing%20Towel%20%28VMXX08OYYW%29%20-%20BlackMulti.png?itok=mdtlgAK1

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Volcom – Various youth sized hooded towels (updated)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelClothing (sleepwear)
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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🚨 SAFETY ALERT: Volcom – Various youth sized hooded towels (updated)

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https://therecallfile.com/recalls/volcom-various-youth-sized-hooded-towels-updated/AU-00beb3d3-3d35-4fd8-8be4-bfcf86493154
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