Vicks VapoRub Xtra Strong 100g
AustraliaVicks VapoRub Xtra Strong 100g
Reason for Recall / Hazard
TranslatedSome 100g jars of Vicks VapoRub Xtra Strong in batch number 222605 have been incorrectly labelled as Vicks VapoRub.
Product Description & Identification
TranslatedReason / Defects: Some 100g jars of Vicks VapoRub Xtra Strong in batch number 222605 have been incorrectly labelled as Vicks VapoRub. Hazards: Use of Vicks Vaporub Xtra Strong may cause allergic reactions (rash, blister, hives, peeling, itching or swelling) in some consumers. Steam inhalation by 6-10 year old children may result in an increased risk of adverse events (ocular irritation, headache, dizziness, nausea, and tachycardia). What to do: Check the packaging carton or the jar label for the affected batch number. Alternatively, the affected product will have a VapoRub Xtra Strong red lid and the standard Vicks VapoRub ointment 100g label with a green element (as pictured). If you have a jar of Vicks VapoRub Xtra Strong 100g from batch 222605, do not use it. Return it to the place of purchase for a refund or call our customer service line to arrange the return of affected product and refund. For more details see https://apps.tga.gov.au/Prod/sara/arn-detail.aspx?k=RC-2022-RN-01398-1 For further information contact Customer Service by phone on 1800 028 280.
Affected Products
TranslatedVicks VapoRub Xtra Strong 100g Batch number: 222605 ARTG 372739 (Vicks VapoRub Xtra Strong Vaporizing Ointment) Product for topical application to relieve cough & cold symptoms
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | ef3c09d1-6b63-470a-91be-0e816810d77e |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/vicks-vaporub-xtra-strong-100g |
| Pub Date | Mon, 28 Nov 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Vicks%20VapoRub%20Xtra%20Strong%20100g%20Incorrect%20label.png?itok=Lk8R-23D |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Vicks VapoRub Xtra Strong 100g?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelPharmacy and medical products
- DistributionAustralia
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