Unlicensed ozone saunas may pose serious health risks to users and anyone in close proximity
CanadaUnlicensed ozone saunas may pose serious health risks to users and anyone in close proximity
Recalling Firm: Communications and Public Affairs Branch
Reason for Recall / Hazard
TranslatedProduct safety - Unauthorised device
Product Description & Identification
TranslatedDo not buy an ozone sauna or use an ozone sauna, such as at a spa or wellness centre.Consult a health care professional if you have used an ozone sauna and you have concerns about your health.Check whether medical devices have been licensed for sale by searching Health Canada's Medical Devices Active Licence Listing.Report any health product-related adverse reactions or complaints to Health Canada.Stay connected with Health Canada and receive the latest advisories and product recalls.
Affected Products
TranslatedUnlicensed ozone saunas
Additional Source Details
| Field | Value |
|---|---|
| N I D | 72150 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/unlicensed-ozone-saunas-may-pose-serious-health-risks-users-and-anyone-close-proximity |
| Issue | Product safety - Unauthorised device |
| Title | Unlicensed ozone saunas may pose serious health risks to users and anyone in close proximity |
| Product | Unlicensed ozone saunas |
| Archived | 0 |
| Category | Medical devices |
| Last updated | 2022-11-02 |
| Organization | Communications and Public Affairs Branch |
| What you should do | Do not buy an ozone sauna or use an ozone sauna, such as at a spa or wellness centre.Consult a health care professional if you have used an ozone sauna and you have concerns about your health.Check whether medical devices have been licensed for sale by searching Health Canada's Medical Devices Active Licence Listing.Report any health product-related adverse reactions or complaints to Health Canada.Stay connected with Health Canada and receive the latest advisories and product recalls. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Unlicensed ozone saunas may pose serious health risks to users and anyone in close proximity?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Recalling FirmCommunications and Public Affairs Branch
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🚨 SAFETY ALERT: Communications and Public Affairs Branch - Unlicensed ozone saunas may pose serious health risks to users and anyone in close proximity Check if your household is affected: https://therecallfile.com/recalls/unlicensed-ozone-saunas-may-pose-serious-health-risks-to-users-and-any/CANADA-72150
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