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TWM Pedestal Misting Fan

Name: TWM Pedestal Misting Fan
Brand: TWM
SKU: AU-732e68db-ae37-4952-b1ae-7700b3cd584a
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: January 27, 2022Recall ID: 732e68db-ae37-4952-b1ae-7700b3cd584aCategory: Consumer ProductsCountry: Australia

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Translate NoticeTranslate notice text, hazard warnings, and descriptions into any supported language.

Reason for Recall / Hazard

The user has access to live parts if they disconnect the connectors to the fan, misting unit or the water pump.

Product Description & Identification

Reason / Defects: The user has access to live parts if they disconnect the connectors to the fan, misting unit or the water pump. Hazards: Risk of electric shock, which can cause serious injury or death. What to do: Consumers should immediately stop using the fan and contact the place of purchase or TWM Imports to arrange to have the fan repaired by a qualified technician. For more information, contact TWM Imports on 03 9314 8588 (Monday to Friday, 8am to 5pm AEST) or email customercare@twm.com.au

Affected Products

TWM Pedestal Misting Fan Model number: FANM152P

Additional Source Details

Field	Value
Guid › #text	732e68db-ae37-4952-b1ae-7700b3cd584a
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/twm-pedestal-misting-fan
Pub Date	Thu, 27 Jan 2022 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/TWM%20Pedestal%20Misting%20Fan.jpg?itok=JQIk9UNh

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought TWM Pedestal Misting Fan?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

Risk Level["Heating and cooling products","Home electrical appliances"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

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🚨 SAFETY ALERT: TWM Pedestal Misting Fan

Check if your household is affected:
https://therecallfile.com/recalls/twm-pedestal-misting-fan/AU-732e68db-ae37-4952-b1ae-7700b3cd584a

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