Travel Hairdryer XDM 3600
AustraliaTravel Hairdryer XDM 3600
Reason for Recall / Hazard
TranslatedThe hairdryer’s motor may overheat, causing the folding switch to fail and the plastic grill to ignite.
Product Description & Identification
TranslatedReason / Defects: The hairdryer’s motor may overheat, causing the folding switch to fail and the plastic grill to ignite. Hazards: There is a risk of serious burn injuries if the hairdryer ignites while in use. Incidents have occurred. What to do: Stop using the hairdryer immediately. Cloud Nine is contacting affected customers directly to arrange for disposal instructions and a personalised Cloud Nine voucher. Alternatively, return both the Travel Hairdryer and the original Cloud Nine product you purchased and receive a full refund for the entire order. Contact Cloud Nine via the details below for more information regarding the recall or if you have not yet been contacted. Contact Cloud Nine Email: au-info@cloudninehair.com
Affected Products
TranslatedBlack hairdryer with foldable handle, designed for travel. This product was provided as a free gift with purchase of other Cloud Nine products.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 54b2ee9d-41b6-4e38-8d64-04f8a3cb3252 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/travel-hairdryer-xdm-3600 |
| Pub Date | Wed, 04 Mar 2026 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Black%20travel%20hair%20dryer%20and%20attachment.jpg?itok=7rO7-8iL |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Travel Hairdryer XDM 3600?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelHome electrical appliances
- DistributionAustralia
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🚨 SAFETY ALERT: Travel Hairdryer XDM 3600 Check if your household is affected: https://therecallfile.com/recalls/travel-hairdryer-xdm-3600/AU-54b2ee9d-41b6-4e38-8d64-04f8a3cb3252
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