Trampoline Leveller
AustraliaTrampoline Leveller
Reason for Recall / Hazard
TranslatedThe trampoline can come loose or dislodged from the leveller accessory during use.
Product Description & Identification
TranslatedReason / Defects: The trampoline can come loose or dislodged from the leveller accessory during use. Hazards: Risk of serious injuries including head or neck injuries if the trampoline becomes loose or dislodged from the leveller accessory, causing it to shift or tip unexpectedly. What to do: Stop using the trampoline with the leveller accessory immediately. Vuly will send all affected consumers a new attachment to secure the trampoline to the leveller, free of charge. Contact Vuly Play email: sales@vulyplay.com call: 1300 667 514 9:00am to 5:00pm Monday to Friday
Affected Products
TranslatedTrampoline accessory to assist making a trampoline level on the ground. SKU: ALEV20
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | b5922e09-81dc-4a5d-a553-bc91c600e488 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/trampoline-leveller |
| Pub Date | Thu, 17 Apr 2025 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/leveller-2-pdp.jpg?itok=mMJX0V8v |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Trampoline Leveller?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelTrampolines
- DistributionAustralia
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