Total Tools – Detroit 5 metre 10 Amp heavy duty LED indicator extension lead
AustraliaTotal Tools – Detroit 5 metre 10 Amp heavy duty LED indicator extension lead
Reason for Recall / Hazard
TranslatedThe product does not comply with the Australian standard AS/NZS 3199:2020 Approval and test specification – Cord extension sets. The connections in the extension lead may come loose resulting in the plug overheating or catching fire.
Product Description & Identification
TranslatedReason / Defects: The product does not comply with the Australian standard AS/NZS 3199:2020 Approval and test specification – Cord extension sets. The connections in the extension lead may come loose resulting in the plug overheating or catching fire. Hazards: Risk of electric shock, fire or burns causing serious injury and property damage. What to do: Consumers should immediately stop using the extension lead and return it to their closest Total Tools store for a full refund. For more information, please contact Total Tools by phone 03 9261 1900 or email Recalls@TotalTools.com.au.
Affected Products
Translated5 metre orange and black coloured extension lead. The affected model can be identified by Detroit LA020C marked on the plug and Detroit LA023C marked on the socket.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | b47bcda2-b84a-47f0-88cb-2403d16a9101 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/total-tools-%E2%80%93-detroit-5-metre-10-amp-heavy-duty-led-indicator-extension-lead |
| Pub Date | Wed, 30 Aug 2023 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Extension%20lead.jpg?itok=DKvg8c7B |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Total Tools – Detroit 5 metre 10 Amp heavy duty LED indicator extension lead?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelPower supply and storage
- DistributionAustralia
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🚨 SAFETY ALERT: Total Tools – Detroit 5 metre 10 Amp heavy duty LED indicator extension lead Check if your household is affected: https://therecallfile.com/recalls/total-tools-detroit-5-metre-10-amp-heavy-duty-led-indicator-extension/AU-b47bcda2-b84a-47f0-88cb-2403d16a9101
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