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Australia ProductsToys for babies...

Tissue box toy sold with Fisher-Price®3-in-1 SnugaPuppy™ Activity Center

Published: May 5, 2025Recall ID: 2a0f9271-e4a8-44af-bb42-c4a33b39247eCategory: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The detachable tissue box toy can come apart, exposing the small support brackets to young children.

Product Description & Identification

Reason / Defects: The detachable tissue box toy can come apart, exposing the small support brackets to young children. Hazards: There is a risk of serious injury or death by choking if the child places the small parts in their mouth. Two reports worldwide of the tissue box toy coming apart have been received. No incidents have occurred in Australia. No injuries have been reported. What to do: Remove the tissue box toy from the activity centre immediately and place out of reach of children. Contact Mattel Consumer Relations for information on how to return the tissue box and receive a free replacement toy for the activity centre. Contact Mattel Pty Ltd email: infoaust@mattel.com call: 1300 135 312 10:00am to 7:00pm AEST Monday to Friday

Affected Products

Tissue box toy component of 3-in-1 activity centre. Model: HLV78

Additional Source Details

FieldValue
Guid › #text2a0f9271-e4a8-44af-bb42-c4a33b39247e
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/tissue-box-toy-sold-with-fisher-price%C2%AE3-in-1-snugapuppy%E2%84%A2-activity-center
Pub DateMon, 05 May 2025 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/HLV78b_TissueBoxCloseUp.jpg?itok=pP2l8wty

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Tissue box toy sold with Fisher-Price®3-in-1 SnugaPuppy™ Activity Center?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelToys for babies and toddlers
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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🚨 SAFETY ALERT: Tissue box toy sold with Fisher-Price®3-in-1 SnugaPuppy™ Activity Center

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