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Thule Rapid Fixpoint XT Kits

Published: August 16, 2020Recall ID: fef52c28-27a3-4a69-9f94-f1fc159b25efCategory: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The kit's bolts are too small and may result in the kit not being properly secured to the roof of the vehicle. This may cause the kit and any items attached to it to become detached from the roof.

Product Description & Identification

Reason / Defects: The kit's bolts are too small and may result in the kit not being properly secured to the roof of the vehicle. This may cause the kit and any items attached to it to become detached from the roof. Hazards: If the roof rack or any items attached to it detaches from the vehicle, there is an increased risk of an accident and injury to the vehicle occupants and other road users. What to do: Consumers should stop using their Fixpoint XT Kit and remove it from their vehicle. To identify whether their kit is affected by the recall, consumers should visit https://www.thule.com/en-gb/product-recall/thule-fixpointxt-kit-recall If affected, consumers should contact the place of purchase for a full refund or a replacement Fixpoint XT Kit, installed free of charge. For further information, consumers can contact Thule AB at fixpointkits@thule.com

Affected Products

Thule Rapid Fixpoint XT Kits The Fixpoint Kit is part of Thule’s kit-based roof rack system, used to mount the foot of the roof rack to a vehicle’s roof. Model numbers 3049, 3136 and 3144 This recall only affects Fixpoint XT kits purchased after 16 December 2019 and installed on certain vehicles. See attached list of identifying numbers and vehicle models below

Additional Source Details

FieldValue
Guid › #textfef52c28-27a3-4a69-9f94-f1fc159b25ef
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/thule-rapid-fixpoint-xt-kits
Pub DateSun, 16 Aug 2020 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Thule%20Rapid%20Fixpoint%20XT%20Kit%20in%20situ.jpg?itok=SAh58281

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Thule Rapid Fixpoint XT Kits?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelCar parts and accessories
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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