The Laundress Fabric Conditioners
The Laundress Fabric Conditioners
Reason for Recall / Hazard
TranslatedThe recalled products can contain a chemical impurity, ethylene oxide .
Product Description & Identification
TranslatedReason / Defects: The recalled products can contain a chemical impurity, ethylene oxide . Hazards: Ethylene oxide is a carcinogen. Consumers may be exposed to this chemical through inhalation during use of the product, or through skin exposure to residue on clothing. Direct long-term exposure may cause adverse health effects, including cancer. What to do: Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress’ December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com , consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer’s suggested retail price, without receipt. After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household trash. Do not empty the product prior to disposal.
Affected Products
TranslatedThe Laundress brand fabric conditioner products Sold in various sizes and container styles See attached product list
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 51dacb7a-6455-41d7-8c10-2e2374a68801 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/the-laundress-fabric-conditioners |
| Pub Date | Thu, 08 Jun 2023 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Fabric%20conditioner%20photo%20New.png?itok=7Tyje9HS |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought The Laundress Fabric Conditioners?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelCleaning products
- DistributionAustralia
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🚨 SAFETY ALERT: The Laundress Fabric Conditioners Check if your household is affected: https://therecallfile.com/recalls/the-laundress-fabric-conditioners/AU-51dacb7a-6455-41d7-8c10-2e2374a68801
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