The Heil Co. - CNG Manual Cylinder Valve May Crack And Leak
USThe Heil Co. - CNG Manual Cylinder Valve May Crack And Leak
Recalling Firm: The Heil Co.
Reason for Recall / Hazard
TranslatedA natural gas leak in the presence of an ignition source increases the risk of a fire.
Product Description & Identification
TranslatedThe Heil Co. (Heil) is recalling certain 2023-2025 side loader garbage trucks equipped with certain Agility Fuel Solutions CNG Fuel Systems, using part number 10300466. The manual cylinder valves may develop stress corrosion cracks in the bottom plugged port, causing a leak.
Affected Products
TranslatedCNG Manual Cylinder Valve May Crack And Leak
Additional Source Details
| Field | Value |
|---|---|
| Subject | CNG Manual Cylinder Valve May Crack And Leak |
| Nhtsa id | 25V749000 |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V749000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | The Heil Co. |
| Defect summary | The Heil Co. (Heil) is recalling certain 2023-2025 side loader garbage trucks equipped with certain Agility Fuel Solutions CNG Fuel Systems, using part number 10300466. The manual cylinder valves may develop stress corrosion cracks in the bottom plugged port, causing a leak. |
| Corrective action | Agility will replace the valves, free of charge. All affected garbage trucks were repaired by August 14, 2025. Owners may contact Agility's customer service at 1-844-474-7400 or Heil's customer service at 1-866-275-4345. |
| Consequence summary | A natural gas leak in the presence of an ignition source increases the risk of a fire. |
| Potentially affected | 50 |
| Report received date | 2025-10-31T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought The Heil Co. - CNG Manual Cylinder Valve May Crack And Leak?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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