Sym Balance 90 Tablets
AustraliaSym Balance 90 Tablets
Reason for Recall / Hazard
TranslatedBottles in affected batch number 754020 are mislabelled. These bottles may contain Para Tone multi-vitamin tablets instead of Sym Balance multi-vitamin tablets.
Product Description & Identification
TranslatedReason / Defects: Bottles in affected batch number 754020 are mislabelled. These bottles may contain Para Tone multi-vitamin tablets instead of Sym Balance multi-vitamin tablets. Hazards: Consumers taking the wrong multi-vitamin tablets may suffer adverse health effects. Additionally, users may be exposed to ingredients that they are sensitive or allergic to. If a user suffers an adverse reaction they will not be able to check the ingredients list to identify the possible cause and seek appropriate treatment. What to do: Consumers should not take the tablets and should return bottles from the affected batch to the place of purchase for a full refund or replacement. For more information, consumers can contact Interclinical Laboratories on 02 9693 2888 or info@interclinical.com.au
Affected Products
TranslatedSym Balance 90 tablets Batch 754020 Expiry: 12/2022 ARTG 352491 Sym Balance Only bottles in batch number 754020 with Exp12/2022 are affected by this recall.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 4d7f0aa2-651b-4e43-8da7-19fecc357c43 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/sym-balance-90-tablets |
| Pub Date | Thu, 26 Aug 2021 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Sym%20Balance_0.jpg?itok=M2IpBRlm |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Sym Balance 90 Tablets?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelPharmacy and medical products
- DistributionAustralia
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