Switchback and Trigger Action travel mugs
AustraliaSwitchback and Trigger Action travel mugs
Reason for Recall / Hazard
TranslatedThe lid can shrink when exposed to heat and torque, causing the lid to detach during use.
Product Description & Identification
TranslatedReason / Defects: The lid can shrink when exposed to heat and torque, causing the lid to detach during use. Hazards: Risk of burns if the lid detaches while the cup contains hot liquid. Several incidents have occurred worldwide including a number of injuries requiring medical attention. What to do: Stop using the affected mugs immediately. Contact Stanley 1913 via https://stanley1913tmrecallint.expertinquiry.com/ to receive a free replacement lid, including shipping. For more information, visit the FAQ page on the recall website. Contact Stanley 1913 call toll-free number: 1800 517 271 webpage: https://stanley1913tmrecallint.expertinquiry.com/
Affected Products
TranslatedStanley 1913 Switchback and Trigger Action stainless steel travel mugs with polypropylene lids: double-walled mugs sold in a variety of colours including white, black and green and 12 oz., 16 oz. and 20 oz. sizes the Stanley logo appears on the front and bottom of the mug the recalled mugs have product identification numbers printed on the bottom of the mug (see attached list).
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | c46fe00a-6e6d-46b9-ba37-e21dec223f01 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/switchback-and-trigger-action-travel-mugs |
| Pub Date | Fri, 17 Jan 2025 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Switchback%20travel%20mug.jpg?itok=AyPXrPo0 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Switchback and Trigger Action travel mugs?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Risk LevelKitchenware and containers
- DistributionAustralia
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🚨 SAFETY ALERT: Switchback and Trigger Action travel mugs Check if your household is affected: https://therecallfile.com/recalls/switchback-and-trigger-action-travel-mugs/AU-c46fe00a-6e6d-46b9-ba37-e21dec223f01
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