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Australia ProductsCosmetic products

Swisse Beauty Collagen Glow Gummies

Published: May 23, 2022Recall ID: 53809a38-0811-459f-8ea6-63ae3a312678Category: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

A species of mould known as Aspergillus penicillioides has been found on some batches of Swisse Beauty Collagen Glow Gummies. The mould is visible to the naked eye as discolouration and a texture change.

Product Description & Identification

Reason / Defects: A species of mould known as Aspergillus penicillioides has been found on some batches of Swisse Beauty Collagen Glow Gummies. The mould is visible to the naked eye as discolouration and a texture change. Hazards: Individuals who have a weakened immune system (immuno-compromised) could suffer an adverse reaction if they consume Aspergillus penicillioides . What to do: Consumers with an affected batch of Swisse Beauty Collagen Glow Gummies should not eat them. Consumers should return the product to the place of purchase for a refund or contact Swisse Wellness Customer Service. For more information, consumers should contact Swisse Wellness Customer Service by phone on 1800 794 773 or via email at swisse.au@hh.global For further details, see https://apps.tga.gov.au/Prod/sara/arn-detail.aspx?k=RC-2022-RN-00687-1

Affected Products

Swisse Beauty Collagen Glow Gummies 45 gummies (pastilles) Swisse Product SKU: 01-391-00001 Batch Number: 106188 Manufactured Date: 09th June 2021 Date of Expiry: 06/2023 ARTG 356838 This recall does not affect any other batches of Swisse Beauty Collagen Glow Gummies or any other Swisse products.

Additional Source Details

FieldValue
Guid › #text53809a38-0811-459f-8ea6-63ae3a312678
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/swisse-beauty-collagen-glow-gummies
Pub DateMon, 23 May 2022 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Swisse%20Beauty%20Collagen%20Glow%20Gummies.jpg?itok=TmUDszeE

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Swisse Beauty Collagen Glow Gummies?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk Level["Cosmetic products","Pharmacy and medical products"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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https://therecallfile.com/recalls/swisse-beauty-collagen-glow-gummies/AU-53809a38-0811-459f-8ea6-63ae3a312678
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