SunTank hybrid inverter JKS-5HLVS-ABI
AustraliaSunTank hybrid inverter JKS-5HLVS-ABI
Reason for Recall / Hazard
TranslatedThe inverter has been supplied with an emergency power supply (EPS) plug that can be removed without the use of a tool and expose consumers to live terminals.
Product Description & Identification
TranslatedReason / Defects: The inverter has been supplied with an emergency power supply (EPS) plug that can be removed without the use of a tool and expose consumers to live terminals. Hazards: There is a risk of serious injury or death from electric shock if consumers remove the EPS plug and access live terminals. What to do: Consumers should switch the inverter off immediately. Consumers must not remove the EPS plug from the inverter. Consumers should contact their retailer or Jinko Solar Australia on bess_au@jinkosolar.com or by phone on 1300 326 182 to arrange for the permanent securement of the EPS plug so that it cannot be removed without a tool. A warning label will be affixed to the plug advising of the dangers of live parts if removed.
Affected Products
TranslatedSingle-phase 5 kW hybrid power inverter used in domestic rooftop solar systems and with batteries. Brand: Jinko Model number: JKS-5HLVS-ABI
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 6e3ce818-1342-4fea-95dd-734761906b4d |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/suntank-hybrid-inverter-jks-5hlvs-abi |
| Pub Date | Fri, 12 Jan 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/SunTank%20Hybrid%20Inverter.jpg?itok=aB2xQ0YG |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought SunTank hybrid inverter JKS-5HLVS-ABI?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelPower supply and storage
- DistributionAustralia
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🚨 SAFETY ALERT: SunTank hybrid inverter JKS-5HLVS-ABI Check if your household is affected: https://therecallfile.com/recalls/suntank-hybrid-inverter-jks-5hlvs-abi/AU-6e3ce818-1342-4fea-95dd-734761906b4d
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