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Spring Home Spring Roll Pastry

Published: February 20, 2020Recall ID: 854d3458-b9a8-422d-94a3-df8d212b9e71Category: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The recall is due to the presence of an undeclared allergen (milk).

Product Description & Identification

Reason / Defects: The recall is due to the presence of an undeclared allergen (milk). Hazards: Any consumers who have a milk allergy or intolerance may have a reaction if the product is consumed. What to do: Consumers who have a milk allergy or intolerance should not consume this product and should return the products to the place of purchase for a full refund. For more information, consumers can contact Hong Australia Corporation Pty Ltd on 02 8717 9999.

Affected Products

Spring Home Spring Roll Pastry 10” 30 sheets 550g Spring Home Spring Roll Pastry 8.5” 20 sheets 275g Spring Home Spring Roll Pastry 8” 25 sheets 340g Spring Home Spring Roll Pastry 7.5” 50 sheets 550g Spring Home Spring Roll Pastry 6” 50 sheets 400g Spring Home Spring Roll Pastry 5” 50 sheets 250g Spring Home Spring Roll Pastry 8.5” 20 sheets with Egg 275g Spring Home Spring Roll Pastry 5” 50 sheets with Egg 250g All best before dates up to and including 08/02/2023 that do not have a milk allergen warning statement

Additional Source Details

FieldValue
Guid › #text854d3458-b9a8-422d-94a3-df8d212b9e71
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/spring-home-spring-roll-pastry
Pub DateThu, 20 Feb 2020 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Spring%20Home%20Spring%20Roll%20Pastry.jpg?itok=xP2yGfAi

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Spring Home Spring Roll Pastry?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelGeneral product safety
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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