SOUNDBOKS (3rd Gen) Speaker
AustraliaSOUNDBOKS (3rd Gen) Speaker
Reason for Recall / Hazard
TranslatedA fuse in the product's battery has been incorrectly mounted and may cause the battery to overheat.
Product Description & Identification
TranslatedReason / Defects: A fuse in the product's battery has been incorrectly mounted and may cause the battery to overheat. Hazards: If the battery overheats, there is an increased risk of fire, which may result in serious injury, death, or property damage. What to do: Consumers should immediately stop using the speaker, remove the battery, and dispose of the battery safely. Consumers should then register on the SOUNDBOKS website at https://www.soundboks.com.au/battery-redemption.html#/ to receive a replacement battery. Consumers will be asked to provide evidence that the battery has been disposed of. For more information, contact Seabreeze Supply Co on 02 6639 5555 or support@soundboks.com.au
Affected Products
TranslatedSOUNDBOKS (3rd Gen) Speaker with removeable battery Model BB3.1-2021 Grill cover: black, white, orange, red, or blue Affected batteries have a round power button
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | edd9edb4-b996-40aa-b2dc-2c13b9d0810f |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/soundboks-3rd-gen-speaker |
| Pub Date | Fri, 22 Apr 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/SOUNDBOKS%20%283rd%20Gen%29%20Speaker.png?itok=B-coQTY- |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought SOUNDBOKS (3rd Gen) Speaker?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelHome electrical appliances
- DistributionAustralia
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🚨 SAFETY ALERT: SOUNDBOKS (3rd Gen) Speaker Check if your household is affected: https://therecallfile.com/recalls/soundboks-3rd-gen-speaker/AU-edd9edb4-b996-40aa-b2dc-2c13b9d0810f
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