sophie la girafe - mon premier livre interactif touch & play
Francesophie la girafe - mon premier livre interactif touch & play
Recalling Firm: sophie la girafe
Reason for Recall / Hazard
Translatedsystème de fermeture du compartiment à piles non conforme : vis non imperdable (points 13.4.1 et 13.4.6 de la norme en cei 62115). le couvercle peut être retiré sans outil.
Product Description & Identification
TranslatedMotif de rappel: système de fermeture du compartiment à piles non conforme : vis non imperdable (points 13.4.1 et 13.4.6 de la norme en cei 62115). le couvercle peut être retiré sans outil. | Risques encourus: blessures | Conduite à tenir: ne plus utiliser le produit|contacter le service consommateur
Affected Products
Translatedréférence 230852 — mon premier livre interactif touch & play
Additional Source Details
| Field | Value |
|---|---|
| Libelle | mon premier livre interactif touch & play |
| Rappel guid | 1f043f7e-f6ec-42e7-bd7f-deeb3a7d57d7 |
| Motif rappel | système de fermeture du compartiment à piles non conforme : vis non imperdable (points 13.4.1 et 13.4.6 de la norme en cei 62115). le couvercle peut être retiré sans outil. |
| Numero fiche | 2026-06-0245 |
| Distributeurs | grande distribution et enseignes de jouets et e commerce |
| Marque produit | sophie la girafe |
| Numero contact | 0450010620 |
| Numero version | 1 |
| Conditionnements | boite unitaire |
| Date publication | 2026-06-29T17:25:08+00:00 |
| Risques encourus | blessures |
| Categorie produit | bébés-enfants (hors alimentaire) |
| Liens vers les images | https://rappel.conso.gouv.fr/image/dc0b0292-fe01-4acc-a7c8-f8292256a0b3.jpg|https://rappel.conso.gouv.fr/image/b043caec-aff8-42a2-ac08-40563442074e.jpg|https://rappel.conso.gouv.fr/image/b571abe6-0604-45ed-a922-3650be4cb7cd.jpg |
| Modeles ou references | référence 230852 — mon premier livre interactif touch & play |
| Sous categorie produit | jouets |
| Identification produits › 1 | 3056562308525 |
| Identification produits › 2 | 122180 |
| Identification produits › 3 | non concerné |
| Nature juridique rappel | volontaire (sans arrêté préfectoral) |
| Lien vers affichette pdf | https://rappel.conso.gouv.fr/affichettepdf/22676/interne |
| Lien vers la fiche rappel | https://rappel.conso.gouv.fr/fiche-rappel/22676/interne |
| Modalites de compensation | remboursement|echange|autre (voir informations complémentaires) |
| Zone geographique de vente | france entière |
| Date debut commercialisation | 2022-09-14 |
| Informations complementaires | lot b/n : 122180 |
| Date date fin commercialisation | 2026-06-18 |
| Description complementaire risque | accès de l'enfant aux piles : risque d'ingestion, d'inhalation et de brûlure. risque qualifié de grave. |
| Conduites a tenir par le consommateur | ne plus utiliser le produit|contacter le service consommateur |
| Date de fin de la procedure de rappel | 2026-12-26 |
| Informations complementaires publiques | cesser immédiatement l'utilisation du produit et le tenir hors de portée des enfants. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.
Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (RappelConso).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought sophie la girafe - mon premier livre interactif touch & play?
Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (RappelConso). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Recalling Firmsophie la girafe
- Risk Levelvolontaire (sans arrêté préfectoral)
- Distributionfrance entière
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🚨 SAFETY ALERT: sophie la girafe - sophie la girafe - mon premier livre interactif touch & play Check if your household is affected: https://therecallfile.com/recalls/sophie-la-girafe-mon-premier-livre-interactif-touch-play/FRANCE-2026-06-0245
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