Home/Recalls/AU-68c74574-b0da-4326-9da7-049a0fa77c85
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Smartlink ADT IndiPendant Guardian MKII 4G

Published: March 24, 2021Recall ID: 68c74574-b0da-4326-9da7-049a0fa77c85Category: generalCountry: Australia

Reason for Recall / Hazard

The device may stop communicating with Telstra mobile data. If this occurs, the device will not be able to send a signal to alert the Monitoring Centre if the alarm is activated.

Product Description & Identification

Reason / Defects: The device may stop communicating with Telstra mobile data. If this occurs, the device will not be able to send a signal to alert the Monitoring Centre if the alarm is activated. Hazards: If the device is offline when the alarm is activated and fails to alert the Monitoring Centre that assistance is required, there may be an increased risk of injury, health complications or death. What to do: ADT Security will contact affected consumers to arrange to install a firmware update to the affected devices. For further information, please contact ADT Security by phone on 131 238 or via the website at https://www.adtsecurity.com.au/contact/

Affected Products

Smartlink ADT IndiPendant Guardian MKII 4G A personal alarm system that assists independent living. In the event of an emergency, a button on the unit, pendant or wristband can be pressed that sends an alarm signal to a Monitoring Centre where an Emergency Response Specialist is alerted.

Additional Source Details

FieldValue
Guid › #text68c74574-b0da-4326-9da7-049a0fa77c85
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/smartlink-adt-indipendant-guardian-mkii-4g
Pub DateWed, 24 Mar 2021 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Smartlink%20ADT%20IndiPendant%20Guardian%20MKII%204G.png?itok=d0V0DC3v

Overview

  • Risk LevelSmart and interconnected devices
  • DistributionAustralia
Official Agency Alert