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Slide Out Kitchen

Published: July 28, 2020Recall ID: 6edfbb73-3bce-4104-9b04-ad0d4adb3bb1Category: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The barbeque was modified to facilitate its installation. This has resulted in the temperature of the surrounding stainless steel surfaces exceeding the relevant gas standard's requirements.

Product Description & Identification

Reason / Defects: The barbeque was modified to facilitate its installation. This has resulted in the temperature of the surrounding stainless steel surfaces exceeding the relevant gas standard's requirements. Hazards: If the surfaces overheat, there is an increased risk of burn injuries. What to do: Customers should stop using their Slide Out Kitchen and contact their closest Lotus Caravans dealership to schedule an appointment for rectification. For more information, contact Lotus Caravans on 03 9305 3907 or via the web form at https://www.lotuscaravans.com.au/contact-us/

Affected Products

An external slide out kitchen/cooking facility with a modified Weber Q 1000 barbeque and fitted as an accessory to certain caravans

Additional Source Details

FieldValue
Guid › #text6edfbb73-3bce-4104-9b04-ad0d4adb3bb1
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/slide-out-kitchen
Pub DateTue, 28 Jul 2020 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Slide%20Out%20Kitchen.png?itok=bSg_V0v4

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Slide Out Kitchen?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk Level["Gas products and appliances","Caravan, motorhome and camper accessories"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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https://therecallfile.com/recalls/slide-out-kitchen/AU-6edfbb73-3bce-4104-9b04-ad0d4adb3bb1
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