Septone Orange Scrub 2.5L
AustraliaSeptone Orange Scrub 2.5L
Reason for Recall / Hazard
TranslatedThe product was not compliant with the mandatory standard 'Trade Practices (Consumer Product Information Standards) (Cosmetics) Regulations 1991'. The product sold between April 2013 and November 2016 did not list all ingredients on the packaging.
Product Description & Identification
TranslatedReason / Defects: The product was not compliant with the mandatory standard 'Trade Practices (Consumer Product Information Standards) (Cosmetics) Regulations 1991'. The product sold between April 2013 and November 2016 did not list all ingredients on the packaging. Hazards: Users may be exposed to ingredients they are sensitive or allergic to. If a user suffers an adverse reaction they will not be able to check the ingredients list to identify the possible cause and seek appropriate treatment. What to do: Consumers should return the product to the place of purchase for a full refund. For further information, consumers can contact ITW by phone on 1800 177 989 or by email at sales@aamtech.com.au
Affected Products
TranslatedSeptone Orange Scrub 2.5L Heavy duty hand cleaner with abrasive granules
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 0e39c14b-a085-48de-a1b9-3bf310b981ed |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/septone-orange-scrub-25l |
| Pub Date | Sun, 04 Oct 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Septone%20Orange%20Scrub.jpg?itok=rDKzcAiO |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Septone Orange Scrub 2.5L?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk Level["Personal care products","Building materials and supplies"]
- DistributionAustralia
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🚨 SAFETY ALERT: Septone Orange Scrub 2.5L Check if your household is affected: https://therecallfile.com/recalls/septone-orange-scrub-2-5l/AU-0e39c14b-a085-48de-a1b9-3bf310b981ed
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