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NHTSAELECTRICAL SYSTEM

SEA Electric LLC - Battery Management Can Cause Loss of Drive Power

Published: June 24, 2024Recall ID: 24V475000Category: Vehicles & AutomotiveCountry: United States
US
Vehicle RecallNHTSAUSUS

SEA Electric LLC - Battery Management Can Cause Loss of Drive Power

Recalling Firm: SEA Electric LLC

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Reason for Recall / Hazard

A loss of drive power increases the risk of a crash.

Product Description & Identification

SEA Electric LLC (SEA Electric) is recalling certain 2023-2025 SEA Electric 5e, 2020-2022 Ford F59, 2020 Hino 195, and 2019 Isuzu NRR vehicles equipped with certain software versions from December 2022 and earlier. The battery management system (BMS) software can cause the high-voltage battery to shut down, resulting in a loss of drive power.

Affected Products

Battery Management Can Cause Loss of Drive Power

Additional Source Details

FieldValue
SubjectBattery Management Can Cause Loss of Drive Power
Nhtsa id24V475000
ComponentELECTRICAL SYSTEM
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24V475000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerSEA Electric LLC
Defect summarySEA Electric LLC (SEA Electric) is recalling certain 2023-2025 SEA Electric 5e, 2020-2022 Ford F59, 2020 Hino 195, and 2019 Isuzu NRR vehicles equipped with certain software versions from December 2022 and earlier. The battery management system (BMS) software can cause the high-voltage battery to shut down, resulting in a loss of drive power.
Completion rate60.47
Corrective actionDealers will update the BMS software, free of charge. Owner notification letters were mailed July 24, 2024. Owners may contact SEA-Electric customer service at 1-833-732-3532.
Consequence summaryA loss of drive power increases the risk of a crash.
Mfr campaign numberNR (Not Reported)
Potentially affected174
Report received date2024-06-24T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought SEA Electric LLC - Battery Management Can Cause Loss of Drive Power?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Recalling FirmSEA Electric LLC
  • Risk LevelELECTRICAL SYSTEM
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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