Schwinn Voador and Kettle Valley Electric Bicycles MY2021-2022
AustraliaSchwinn Voador and Kettle Valley Electric Bicycles MY2021-2022
Reason for Recall / Hazard
TranslatedDue to a manufacturing fault, the bolts attaching the disc brake rotors may loosen and fall out.
Product Description & Identification
TranslatedReason / Defects: Due to a manufacturing fault, the bolts attaching the disc brake rotors may loosen and fall out. Hazards: If the bolts falls out, this may hit the fork or frame causing the bike wheel to stop suddenly. If this occurs, the rider may lose control of the bicycle increasing the risk of an accident or serious injury. What to do: Consumers should stop riding the bike and return the product to an authorised Schwinn dealer for a replacement of all the disc rotor attachment bolts, free of charge. The dealer will place a small green sticker on the rotors to mark that the bolts have been replaced. For more information, consumers can contact PSI Cycling Pty Ltd by email at service@psicycling.com.au or by phone on 03 8327 8080.
Affected Products
TranslatedAdult size electric assist bicycles: Kettle Valley Women’s frame style Teal colour Model No and Size: S7529SMAUS size: 40 small S7529MDAUS size: 47.5 medium Voador Men’s frame style Grey colour Model No and Size: S7528SMAUS size: 40 small S7528MDAUS size: 47.5 medium S7528LGAUS size: 53 large Voador Step Thru frame style Black colour Model No: SCS7519AUS size: one size Model Years 2021 - 2022
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | d5b62941-e079-4b7a-94a2-1c10fa22174e |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/schwinn-voador-and-kettle-valley-electric-bicycles-my2021-2022 |
| Pub Date | Thu, 07 Jul 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Schwinnn%20Voador%20Electric%20Bike.jpg?itok=y3f5zyiJ |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Schwinn Voador and Kettle Valley Electric Bicycles MY2021-2022?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelBikes and scooters (electric)
- DistributionAustralia
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🚨 SAFETY ALERT: Schwinn Voador and Kettle Valley Electric Bicycles MY2021-2022 Check if your household is affected: https://therecallfile.com/recalls/schwinn-voador-and-kettle-valley-electric-bicycles-my2021-2022/AU-d5b62941-e079-4b7a-94a2-1c10fa22174e
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