Satincrome 309Mo-17 electrode welding rods
AustraliaSatincrome 309Mo-17 electrode welding rods
Reason for Recall / Hazard
TranslatedDue to the incorrect chemical composition of the electrode welding rods, the rods may not perform welds with the expected strength and quality.
Product Description & Identification
TranslatedReason / Defects: Due to the incorrect chemical composition of the electrode welding rods, the rods may not perform welds with the expected strength and quality. Hazards: There is a risk of injury and property damage if the weld is not the correct strength and fails. What to do: Stop using the product immediately. Contact Cigweld to arrange a full refund or replacement product. For further information, consumers can contact Cigweld by phone 1300 654 674, email enquiries@cigweld.com.au, or visit the website
Affected Products
TranslatedElectrode welding rods Satincrome 309Mo-17 2.5mm Part number 611692N Lot numbers SBW4611225, SBX0210797 Satincrome 309Mo-17 3.2mm Part number 611693N Lot numbers SBW4510581, SBX0311258 Satincrome 309Mo-17 4.0mm Part number 611694N Lot numbers SBW4511350, SBX0311259
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 541a71bb-a2ec-456f-9e55-ce4e1ae58627 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/satincrome-309mo-17-electrode-welding-rods |
| Pub Date | Wed, 20 Sep 2023 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Electrode%20welding%20rods%20-%20external%20packaging.jpg?itok=CUuTQOg1 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Satincrome 309Mo-17 electrode welding rods?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelBuilding materials and supplies
- DistributionAustralia
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