Sanjin Watermelon Frost Insufflation
AustraliaSanjin Watermelon Frost Insufflation
Reason for Recall / Hazard
TranslatedThe instructional leaflet enclosed with the bottle contains diagrams showing how to use the product safely. One diagram is shown out of order and with no context, this may result in users incorrectly removing the dosing component from the bottle and pouring the powder out unrestricted.
Product Description & Identification
TranslatedReason / Defects: The instructional leaflet enclosed with the bottle contains diagrams showing how to use the product safely. One diagram is shown out of order and with no context, this may result in users incorrectly removing the dosing component from the bottle and pouring the powder out unrestricted. Hazards: The user may experience an overdose of Boron and this could lead to serious health complications. What to do: Do not remove the dosing component that is provided from the bottle. Use the dosing component to administer the correct dose of the powder. Follow the correct instructions for use that are provided on the Product Defect Alert Poster and Leaflet displayed at the place of purchase. For more details see https://apps.tga.gov.au/Prod/sara/arn-detail.aspx?k=RC-2022-RN-01352-1 For further information, contact Shen Neng Herbal Medicines Group by phone on 02 9416 9831 or email at enquiries@shennenggroup.com
Affected Products
TranslatedSanjin Watermelon Frost Insufflation Batch number: A019121 Expiry date: 3/12/2022 ARTG 176677 (Sanjin Watermelon Frost Insufflation)
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 41a92d67-c0e7-4ed3-bd19-5f1462ec7de1 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/sanjin-watermelon-frost-insufflation |
| Pub Date | Tue, 15 Nov 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Sanjin%20Watermelon%20Frost%20Insufflation.jpg?itok=m2wsBr15 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Sanjin Watermelon Frost Insufflation?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelPharmacy and medical products
- DistributionAustralia
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