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CPSCGeneral Alert

Safety Commission Urges Consumers: Check Your Coffeemakers

Published: September 19, 1994Recall ID: 94128Category: Consumer ProductsCountry: United States
US
Safety AlertCPSCUSUS

Safety Commission Urges Consumers: Check Your Coffeemakers

Recalling Firm: Melitta North American

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Product Description & Identification

September 19, 1994 Release # 94-128 Washington, D.C. - CPSC and Melitta North American of Cherry Hill, N.J., urge coffeemaker owners to check whether they own a Melitta Aroma Brew Automatic Drip coffeemaker model ACM-10S. About 175,000 of these coffeemakers sold before Feb. 1, 1994, have hinges on the plastic filter holders that may have been damaged in transit or in use. Damaged hinges can cause the coffeemaker filter holder to unexpectedly swing open during brewing, spilling hot water or coffee on people nearby.CPSC first learned of this problem from a complaint and coffeemaker sent by Ralph Nader. Subsequently, the commission learned that at least three people have been burned from spilled liquid. Melitta and CPSC worked in close cooperation to evaluate these incidents and identify appropriate remedies.The coffeemakers, available for between $30 and $35, were sold nationwide in retail stores from April 1993 through January 1994.The coffeemakers involved are white, black, teal, or plum with the word "Melitta" printed on the filter holder and "MODEL ACM-10S" engraved on the bottom of the coffeemaker.Melitta reports that some Aroma Brew's filter holder hinges may have been damaged in transit or by a consumer improperly opening the filter holder when cleaning or disposing of coffeegrounds. Consumers are asked to immediately stop using these coffeemakers and call Melitta at 1-888-635-4882. Melitta will send a free filter holder replacement kit and installation instructions. The new filter holder contains a stronger hinge pin to keep the filter securely in place during brewing.All Melitta coffeemakers sold after February 1, 1994, which have redesigned filter cone hinge pins, are not involved in the replacement program

Affected Products

Melitta Aroma Brew Automatic Drip coffeemaker

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/1994/Safety-Commission-Urges-Consumers-Check-Your-Coffeemakers
TitleSafety Commission Urges Consumers: Check Your Coffeemakers
Products › NameMelitta Aroma Brew Automatic Drip coffeemaker
Products › TypeCoffeemakers/Coffeepots/Teapots/Kettles
Products › Category I D1890
Recall I D5576
Recall Date1994-09-19T00:00:00
DescriptionSeptember 19, 1994 Release # 94-128 Washington, D.C. - CPSC and Melitta North American of Cherry Hill, N.J., urge coffeemaker owners to check whether they own a Melitta Aroma Brew Automatic Drip coffeemaker model ACM-10S. About 175,000 of these coffeemakers sold before Feb. 1, 1994, have hinges on the plastic filter holders that may have been damaged in transit or in use. Damaged hinges can cause the coffeemaker filter holder to unexpectedly swing open during brewing, spilling hot water or coffee on people nearby.CPSC first learned of this problem from a complaint and coffeemaker sent by Ralph Nader. Subsequently, the commission learned that at least three people have been burned from spilled liquid. Melitta and CPSC worked in close cooperation to evaluate these incidents and identify appropriate remedies.The coffeemakers, available for between $30 and $35, were sold nationwide in retail stores from April 1993 through January 1994.The coffeemakers involved are white, black, teal, or plum with the word "Melitta" printed on the filter holder and "MODEL ACM-10S" engraved on the bottom of the coffeemaker.Melitta reports that some Aroma Brew's filter holder hinges may have been damaged in transit or by a consumer improperly opening the filter holder when cleaning or disposing of coffeegrounds. Consumers are asked to immediately stop using these coffeemakers and call Melitta at 1-888-635-4882. Melitta will send a free filter holder replacement kit and installation instructions. The new filter holder contains a stronger hinge pin to keep the filter securely in place during brewing.All Melitta coffeemakers sold after February 1, 1994, which have redesigned filter cone hinge pins, are not involved in the replacement program
Recall Number94128
Manufacturers › NameMelitta North American
Last Publish Date2015-02-18T00:00:00

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Safety Commission Urges Consumers: Check Your Coffeemakers?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Recalling FirmMelitta North American
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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