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Rubber Park Swing

Published: October 18, 2023Recall ID: 69ead8fe-2162-477c-931d-c7bbb6f6fb1eCategory: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The rope may fray under the swing seat and snap.

Product Description & Identification

Reason / Defects: The rope may fray under the swing seat and snap. Hazards: Risk of serious injury to children if the rope snaps while using the swing. What to do: Stop using the swing immediately and dispose of it and the rope but keep the hooks/clamps used to attach the swing to the frame. Growplay will send a free replacement swing or issue a refund if the swing was purchased as an accessory. For more information, consumers can contact Growplay by phone on 0452 359 937 from 8 am to 3 pm AWST, Monday to Friday or via email at info@growplaymonkeybars.com

Affected Products

Rubber swing for use on backyard monkey bar or climbing frames. The Rubber Park Swing was sold individually as an additional accessory or included with the Explorer or Adventurer monkey bar sets.

Additional Source Details

FieldValue
Guid › #text69ead8fe-2162-477c-931d-c7bbb6f6fb1e
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/rubber-park-swing
Pub DateWed, 18 Oct 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Rubber%20Park%20Swing.jpg?itok=hejvvMLI

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Rubber Park Swing?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelOutdoor toys and play equipment
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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🚨 SAFETY ALERT: Rubber Park Swing

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https://therecallfile.com/recalls/rubber-park-swing/AU-69ead8fe-2162-477c-931d-c7bbb6f6fb1e
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