NHTSAEQUIPMENT ADAPT...
Rollx Vans - Wheelchair Restraint Retractor May Not Lock
Published: December 17, 2025Recall ID: 25V876000Category: vehiclesCountry: US
Reason for Recall / Hazard
An unsecured wheelchair can move during transit, increasing the risk of injury.
Product Description & Identification
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Affected Products
Wheelchair Restraint Retractor May Not Lock
Additional Source Details
| Field | Value |
|---|---|
| Subject | Wheelchair Restraint Retractor May Not Lock |
| Nhtsa id | 25V876000 |
| Component | EQUIPMENT ADAPTIVE/MOBILITY |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V876000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Rollx Vans |
| Defect summary | Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured. |
| Completion rate | 2.33 |
| Corrective action | Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. |
| Consequence summary | An unsecured wheelchair can move during transit, increasing the risk of injury. |
| Potentially affected | 86 |
| Report received date | 2025-12-17T00:00:00.000 |
| Fire risk when parked | No |