ROK Metal Wall Fan 450mm
AustraliaROK Metal Wall Fan 450mm
Reason for Recall / Hazard
TranslatedThe product does not comply with the Australian electrical safety standard: The metallic wall mount section cover is not earthed. The pull cord for the oscillation on/off switch has been routed incorrectly and when in use, could cause mechanical damage to the internal wiring.
Product Description & Identification
TranslatedReason / Defects: The product does not comply with the Australian electrical safety standard: The metallic wall mount section cover is not earthed. The pull cord for the oscillation on/off switch has been routed incorrectly and when in use, could cause mechanical damage to the internal wiring. Hazards: Risk of electric shock, which can cause serious injury or death. What to do: Consumers should disconnect and stop using the fan immediately. Consumers should return the fan to the place of purchase for a full refund. For further information, contact Electrical Agencies Pty Ltd t/as Electaserv Trading by phone on 07 3906 2999 or via email admin@electaserv.com.au
Affected Products
TranslatedROK Metal Wall Fan 450mm Model Number: 150-23-52333
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | d611eac4-f268-4419-8ff4-40143148e93f |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/rok-metal-wall-fan-450mm |
| Pub Date | Fri, 18 Mar 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Metal%20Wall%20Fan%20450mm.jpg?itok=0ogxAUeF |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought ROK Metal Wall Fan 450mm?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk Level["Heating and cooling products","Home electrical appliances"]
- DistributionAustralia
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🚨 SAFETY ALERT: ROK Metal Wall Fan 450mm Check if your household is affected: https://therecallfile.com/recalls/rok-metal-wall-fan-450mm/AU-d611eac4-f268-4419-8ff4-40143148e93f
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